How we Work with You
We start building a collaborative working relationship with a client from the start of the initial contact / re-contact to understand the current business needs. This contact is followed up by a Quote, RFP Request for Proposal, or SOW Statement of Work.
For more ongoing typical tasks of a project, the hourly rate can be set, and billed accordingly with set conditions.
Statement of Work and Payment
The Statement of Work will outline:
- various phases of work for the project
- any specific tasks to be completed
- estimated hours for completion (MIN and MAX range)
- set deadlines for delivery
- estimated price and conditions.
For Quotes, in order for work to be started, a 15% deposit must be made, and the remaining payments made accordingly to project deliverables achieved. Payments can be made via direct deposit, Interac e-transfer, or PayPal at this time.
Aside from the Deposit, specific project deliverables will need to be approved by the client before invoicing is initiated. After acceptance of a deliverable by a client, all submitted invoices are due within 15 days. (Net 15).
Collaboratively Working with Clients – Communication Methodologies
In working together, CADGuru & Associates, Dez will respond to your communication type, whether that be online meetings, phone calls, sharing of work documents or e-mails. Dez has the capability of receiving files from a number of different platforms to using PDM and VPN, to Dropbox and others…
Meeting Arrangements
Online meetings can be booked during business hours, with a simple e-mail (info@cadguru.ca) / text request (+1-647-931-7913), or it can be schedule for a later time. You can also book a meeting at your convenience at cadguru.ca/meeting
Meetings can be arranged through Zoom, Teams, Google meetings, Whatsapp Phone calls, or any other platform that you require.
During meetings, notes may be taken to fully understand your requirements. Screen captures of critical key points may also be taken to support our full understanding of your project details.
Day-to- Day Routine Communication
For the less critical day to day information or touching base, phone calls, text messages, chat messages in Whatsapp or e-mails are used to keep up-to-date on work challenges and work progress.
