Collaboratively Working with Clients – Communication Methodologies

In working together, CADGuru & Associates will respond to your preferences and the sharing of documents. We make the assumption that if clients are uncomfortable with any of our communication methodologies, they will discuss the situation with us and we will work together to arrive at a solution that responds to both our needs.

We’ll respond to your preferences for online meetings, phone calls, work documents or e-mails to share both verbal and written information.  We have the capability of receiving files from a number of platforms from PDM, to VPN, to OneDrive, Dropbox and others… Salesforce even, or similar.

Meeting Arrangements

Online meetings can be booked at any time, on the real-time calendar: cadguru.ca/meeting. They can be also booked at any time, via e-mail, cell texts or messaging.

Meetings can be arranged through Teams meetings, Whatsapp Phone calls, Zooms meetings, or any other platform that you require

During meetings, notes may be taken to fully understand your requirements. Screen captures of critical key points may also be taken to support our full understanding of your project details.

Written Information

Additionally, Dropbox is used for sharing and storing of files. Archived copies of files are placed on a stand-alone hard-drive and a redundant computer drive.

“Asana” is used to outline task requirements, tweaks, notes or quality control issues and for scheduling and project management purposes. No files/PDFs are posted on Asana, but sometimes screen caps with notes are posted.

Day-to- Day Routine Communication

For the less critical day to day information or touching base, phone calls, text messages, chat messages in Skype, Whatsapp or e-mails are used to keep up-to-date on work challenges and work progress.

Office Hours

Normal office hours are Monday to Thursday from 0700 hours to 1500 hours, Friday from 0700 hours to 1200 hours EST/EDT time zone. Statements of work will provide emergency contact information.